MultiTV Tech Solution Pvt. Ltd. ("MultiTV", "we", "us", or "our") respects your privacy and is committed to protecting personal data and personal information collected through our website, digital platforms, products, services, and business interactions.
This Privacy Policy explains how we collect, use, process, store, disclose, and protect personal data when you visit www.multitvsolution.com, contact us, request a demonstration, submit an enquiry, communicate with our team, or otherwise interact with MultiTV.
By accessing or using our website or voluntarily providing personal data to us, you acknowledge the practices described in this Privacy Policy, subject to applicable data protection laws.
MultiTV Tech Solution Pvt. Ltd. is a video technology company providing solutions and services relating to OTT platforms, video streaming, video infrastructure, content delivery, video monetisation, cloud video workflows, FAST channels, artificial intelligence-based video solutions, event technology, and related digital video technologies.
For the purposes of applicable data protection laws, MultiTV may act as a data fiduciary, data controller, data processor, or service provider depending on the nature of the interaction and the services being provided.
This Privacy Policy applies to personal data collected through:
Where MultiTV processes personal data on behalf of a customer through its technology products or services, such processing may also be governed by a separate agreement, Data Processing Agreement, Master Services Agreement, or other contractual terms between MultiTV and the customer.
Depending on how you interact with MultiTV, we may collect the following categories of personal data.
This may include:
We may collect information relating to your professional role, company, business requirements, industry, technology requirements, and interest in MultiTV products or services.
When you contact us, request a demonstration, submit a form, or communicate with our sales, marketing, support, or business teams, we may collect the content of your enquiry and records of our communications with you.
When you access our website, certain technical information may be collected automatically, including:
We may collect information about how you interact with our marketing campaigns, advertisements, emails, landing pages, forms, and other promotional communications.
This may include campaign source, advertisement interactions, form submissions, email engagement, and marketing preferences.
If you attend a MultiTV event, webinar, conference, exhibition, roundtable, or business meeting, we may collect your registration details, professional information, attendance information, and business contact details.
If you apply for a position with MultiTV, we may collect information contained in your resume or curriculum vitae, professional experience, education details, contact information, and other information submitted during the recruitment process.
We may collect personal data:
Where required by applicable law, we will provide appropriate notice and obtain consent before collecting or processing personal data.
We may process personal data for the following purposes:
To respond to questions, contact requests, demo requests, and business enquiries.
To provide, manage, support, and improve MultiTV's technology products and services.
To understand business requirements, communicate with prospective customers, schedule product demonstrations, and manage sales opportunities.
Where permitted by applicable law, we may send information about MultiTV products, services, technology updates, events, webinars, case studies, or other business content.
You may unsubscribe from marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us.
To understand how visitors interact with our website, analyse website performance, identify technical issues, and improve website content and user experience.
To manage, analyse, and measure the effectiveness of digital advertising and marketing campaigns.
Where required by law, advertising or analytics technologies will be used based on your consent or applicable cookie preferences.
To protect our website, infrastructure, systems, employees, customers, and business operations against fraud, misuse, security threats, and unauthorised access.
To comply with applicable laws, regulations, legal processes, government requests, and contractual obligations.
To evaluate employment applications and communicate with candidates regarding employment opportunities.
Where applicable data protection laws require a legal basis for processing, MultiTV may process personal data based on:
Where processing is based on consent, you may withdraw your consent subject to applicable law. Withdrawal of consent will not affect processing that was lawful before the withdrawal.
Our website may use cookies, pixels, tags, scripts, local storage, and similar technologies to operate the website, understand website usage, remember preferences, measure performance, and support marketing activities.
Cookies may include:
These cookies are necessary for the operation, security, and functionality of the website.
These cookies help us understand how visitors interact with our website and allow us to improve website performance.
These cookies may remember preferences and improve website functionality.
Subject to applicable law and consent requirements, these technologies may help us measure advertising campaigns, understand campaign performance, and deliver relevant marketing communications.
Where required by applicable law, non-essential cookies will be activated only after appropriate consent has been obtained.
For additional information, please refer to our Cookie Policy and available cookie preference settings.
MultiTV may use third-party service providers and technology platforms to support website operations, analytics, customer relationship management, marketing, advertising, communications, cloud infrastructure, security, and business operations.
Depending on our technology configuration, these providers may process limited personal data on our behalf or in accordance with their own applicable privacy terms.
We require service providers handling personal data on our behalf to process such information in accordance with applicable contractual and data protection requirements.
Third-party websites or services accessible through links on our website are governed by their own privacy policies. MultiTV is not responsible for the privacy practices of independent third-party websites or services.
We may share personal data with:
We do not disclose personal data to third parties for purposes unrelated to legitimate business operations unless authorised by you or permitted or required by applicable law.
MultiTV does not sell personal data for monetary consideration in the ordinary course of its business.
Certain privacy laws may define "sale", "sharing", or "targeted advertising" broadly and may treat some advertising or analytics activities as regulated data sharing.
Where such laws apply, MultiTV will provide appropriate notices, choices, or opt-out mechanisms as required by applicable law.
MultiTV operates internationally and may work with customers, service providers, and technology infrastructure located in different countries.
As a result, personal data may be processed or transferred outside the country in which it was originally collected.
Where required by applicable data protection laws, MultiTV will use appropriate safeguards for international transfers of personal data. Such safeguards may include contractual protections, approved transfer mechanisms, data processing agreements, or other legally recognised measures.
International transfers will remain subject to applicable restrictions under relevant data protection laws.
We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including business, contractual, legal, regulatory, security, and operational requirements.
Retention periods may vary depending on:
When personal data is no longer required, we may securely delete, anonymise, or otherwise dispose of the information in accordance with applicable law and internal data retention practices.
MultiTV implements reasonable and appropriate technical, organisational, and administrative safeguards designed to protect personal data against unauthorised access, disclosure, alteration, misuse, loss, or destruction.
These safeguards may include access controls, security monitoring, encryption where appropriate, infrastructure security, internal policies, and other information security measures.
However, no electronic transmission, internet-based service, or data storage system can be guaranteed to be completely secure.
Depending on your location and applicable data protection laws, you may have certain rights relating to your personal data.
These rights may include the right to:
These rights may be subject to exceptions and limitations under applicable law.
To exercise an applicable privacy right, please contact us using the information provided in the "Contact Us" section of this Privacy Policy.
We may need to verify your identity before completing certain privacy requests.
Where the Digital Personal Data Protection Act, 2023 and applicable rules apply, individuals may exercise rights available to Data Principals under applicable law.
These may include rights relating to access to information about personal data processing, correction, completion, updating, erasure, grievance redressal, and nomination, subject to applicable legal requirements and implementation timelines.
MultiTV will process valid requests in accordance with applicable data protection laws.
Where the General Data Protection Regulation, United Kingdom General Data Protection Regulation, or related data protection laws apply, individuals may have rights including:
Where processing is based on consent, you may withdraw consent at any time, subject to applicable law.
Residents of California and certain other United States jurisdictions may have additional privacy rights under applicable state privacy laws.
Subject to the applicability of such laws, these rights may include the right to:
MultiTV does not sell personal information for monetary consideration in the ordinary course of its business.
Privacy requests may be submitted using the contact details provided below.
MultiTV's website, products, and business services are primarily intended for businesses and professional users and are not directed at children.
We do not knowingly collect personal data from children through our website for marketing or business development purposes.
If we become aware that personal data relating to a child has been collected in circumstances requiring parental or guardian consent or other legal safeguards, we will take appropriate steps in accordance with applicable law.
Where permitted by applicable law, MultiTV may send business and marketing communications relating to our products, services, events, technology solutions, and industry insights.
You may unsubscribe from marketing emails by using the unsubscribe link included in applicable communications or by contacting us.
Please note that we may continue to send necessary transactional, contractual, security, or service-related communications where appropriate.
Our website may contain links to websites or services operated by third parties.
MultiTV does not control the privacy practices of independent third-party websites. We recommend reviewing the privacy policies of third-party services before providing personal data to them.
MultiTV maintains processes designed to identify, assess, and respond to personal data breaches and information security incidents.
Where required by applicable law, MultiTV will notify relevant authorities and affected individuals of qualifying personal data breaches within applicable legal timelines.
We may update this Privacy Policy periodically to reflect changes in our business operations, technology, services, or applicable legal and regulatory requirements.
The updated Privacy Policy will be published on this website with a revised "Last Updated" date.
We encourage visitors to review this Privacy Policy periodically.
If you have questions regarding this Privacy Policy, wish to exercise an applicable privacy right, or have a concern regarding the processing of your personal data, please contact:
MultiTV Tech Solution Pvt. Ltd.
Unit No. 202, 2nd Floor
SAS Tower, Sector 38
Gurugram, Haryana 122003
India
Email: connect@multitvsolution.com
Website: www.multitvsolution.com
For privacy or data protection requests, please include sufficient information to allow us to understand and appropriately respond to your request.
MultiTV may establish or update a dedicated privacy or grievance contact in accordance with applicable legal requirements.
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